Privacy & Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Payments are made using Paypals secure payment service
Returns & Replacements
I pleased to be able to offer a 100% satisfaction guarantee for all my products... If for any reason you are not satisfied with your product
please email me and arrange to return it... Returns need to recieved by me within 14 days of dispatch and must be unopened/unused and undamaged...
I will then provide a replacement item (excluding postage cost)
Shipping & Delivery
ALL my items are handmade especially for you to order.
I aim to dispatch within 5-7 working days but please do allow 7-10 working days especially for large orders and at busy times like Christmas.
I aim to dispatch Wholesale orders within 10-14 working days but please allow 14-17 working days for large orders and at busy times like Christmas
All orders are carefully packed to ensure they are not damaged during transit
Can I place my order over the phone
For security reasons, we can only accept payment through our secure payment area. This offers you the highest level of security, with the knowledge that we are never party to your full card details
